Last modified: January 31, 2024
All terms used herein are as defined in the Data Processing Addendum and/or Service Agreement entered into between Brightcove and Company.
Brightcove engages with certain third-party Subprocessors to provide specific functionality in connection with Brightcove Services. These Subprocessors are set forth below and have access to and may Process certain service data, which may include Personal Data, in order to provide the identified Brightcove Services.
This list will be updated from time to time to reflect the then-current Subprocessors being used in connection with Brightcove Services and notice will be provided as set forth in the Company's Data Processing Addendum.
Enter your email below to receive updates on Brightcove Services Subprocessors.
Brightcove online video platform (OVP) services
| Vendor | Description of Services | Entity Location(s) | Brightcove Services | Address | Privacy Contact Name Position Contact Details |
|---|---|---|---|---|---|
| CDN Providers | |||||
Akamai |
Content delivery services |
Global |
All |
Akamai Technologies, Inc. 145 Broadway Cambridge, MA 02142, USA |
|
Cloudfront |
Amazon Web Services, Inc. Attn: AWS Legal 410 Terry Avenue North, Seattle, WA 98109, USA |
||||
Fastly |
Fastly, Inc. PO BOX 78266 San Francisco, CA 94107 |
||||
| Cloud Storage | |||||
Amazon Web Services |
Storage of content and analytics data |
Global |
All |
Amazon Web Services, Inc. Attn: AWS Legal 410 Terry Avenue North Seattle, WA 98109, USA |
|
Google |
Google LLC 1600 Amphitheatre Parkway Mountain View, California 94043 United States |
||||
| Other Providers | |||||
Amazon Web Services |
Auditing, monitoring and logging; Analytics and billing; Compute; Database and data services; Data transfer and streaming, Source code version control, Communication. |
Seattle, WA |
All |
Amazon Web Services, Inc. Attn: AWS Legal 410 Terry Avenue North Seattle, WA 98109 USA |
|
CastLabs |
Digital Rights Management |
Berlin, GER |
All |
castLabs GmbH Wilhelmine-Gemberg-Weg 5-7 10179 Berlin Germany |
|
Cloudflare |
Source code version control |
San Francisco, CA |
All |
101 Townsend St San Francisco, CA 94107 USA |
|
Datadog |
Cloud operations monitoring & analytics |
New York, NY |
All |
Datadog, Inc. 620 8th Avenue, Floor 45 New York, NY |
|
Elastic Search |
Database and data Services |
Mountain View, CA Amsterdam, Netherlands |
Once Video Cloud |
Elasticsearch, Inc. Attn: Privacy Team 800 W. El Camino Real, Suite 350 Mountain View, CA 94040 USA Or Elasticsearch B.V. Attn: Privacy Team Keizersgracht 281 1016 ED Amsterdam The Netherlands |
|
Frequency Networks, Inc. |
FAST Channel Solutions |
Los Angeles, CA |
FAST Services |
8549 Wilshire Blvd., #3200, Beverly Hills, CA 90211 |
|
Fullstory |
Analytics and billing |
Atlanta, GA |
Studio |
FullStory, Inc. Attn: Privacy 1745 Peachtree St NE, Suite G Atlanta, GA 30309 |
|
Google Analytics |
Analytics and billing |
Global |
Studio |
Google LLC 1600 Amphitheatre Parkway Mountain View, California 94043 United States |
|
Magnite, Inc. |
Advertising Monetization |
New York, New York |
Brightcove Ad Monetization |
1250 Broadway, 15th Floor, NY, NY 10001 USA |
|
MongoDB / Atlas |
Database and data services |
New York, NY Dublin, IRL |
All |
MongoDB, Inc. 1633 Broadway, 38th Floor New York, NY 10019 |
|
Oracle |
Analytics and billing; Communication |
Redwood City, CA |
All; Marketing |
"Oracle Corporation Willis Tower 233 South Wacker Drive 45th Floor Chicago, IL 60606 For EU/EEA data subjects: Hauptstraße 4 D-85579 Neubiberg / München Germany" |
Robert Niedermeier EU Data Protection Officer |
MessageBird (Pusher) |
Communication |
Amsterdam, Netherlands |
Audience Insights |
Trompenburgstraat 2-C 1079TX Amsterdam, The Netherlands |
|
PigeonLab |
Communication |
Symbiosis, Singapore |
Virtual Events |
PigeonLab Pte Ltd. 3 Fusionopolis Way, #13-23 Symbiosis, Singapore 138633 |
|
Rollbar |
Cloud operations monitoring & analytics |
San Francisco, CA |
Video Cloud Audience Gallery |
Rollbar Inc. 51 Federal St Ste 401 San Francisco, CA 94107 |
|
Salesforce |
Customer support, Computing Services |
San Francisco, CA |
All |
415 Mission St., 3rd Floor San Francisco, CA 94105 USA |
Salesforce Data Protection Officer (Salesforce Privacy Team) (and in India, a Grievance Officer) privacy@salesforce.com |
Auditing, monitoring, and logging |
San Francisco, CA |
Studio |
Sentry.io 132 Hawthorne St San Francisco, CA 94107 |
||
SpringServe, Inc. |
Advertising Monetization |
New York, New York |
Brightcove Ad Monetization |
1250 Broadway, 15th Floor, NY, NY 10001 USA |
|
Auditing, monitoring, and logging |
NJ |
All |
T3CH.com LLC 12 S. Main St. #412 Allentown, NJ 08501 |
||
SumoLogic |
Cloud operations monitoring & analytics |
Redwood City, CA |
All |
Sumo Logic Inc. c/o Legal Department 305 Main Street Redwood City, CA 94063 |
|
Wochit, Inc. |
Editing |
New York, NY |
All |
551 W 181st St., New York, NY 10033 |
|
Wowza |
Encoding |
Golden, CO |
Live |
Wowza Media Systems, Inc. Attn: General Counsel 523 Park Point Drive, Suite 300 Golden, CO 80401 USA |
|